My credit card was refused while ordering

If your card was refused during checkout then your order will have failed and you'll need to complete the checkout process again.

You could try using an alternative card or if your order is below the value of £125 you can pay using PayPal.

If you are still unable to complete your order then please contact us and we will be more than happy to assist you.

Frequently Asked Questions
Here is a list of our frequently asked questions, to save time please check that your question isn't answered here before contacting us. If you still need help then please click email us below.
Do you sell your fabric as a curtain or blind?
Are fabrics sold as a continuous length?
Can I order samples of ready made items?
Can fabric be bought in half metres?
How to bend tracks for a bay window
Can tracks be fitted to a ceiling?
Which spare do I need for my track?
How much fabric do I need?
How do I measure for ready made curtains?
How do I measure for curtain poles?
How to measure for curtain tracks
How to measure for made to measure
How to join curtain tracks together
How deep are curtain tracks?
How do I return my items?
Can I return fabric?
How do I get a VAT receipt?
What is my order number?
How do I track my delivery?
Email Us