Can I return fabric that I've purchased?

If you wish to return fabric we need to point out that there is a cutting charge incurred and deducted from the value of the returned goods. This surcharge is merely to cover the waste involved in cutting fabrics from rolls and therefore we strongly suggest that before ordering any fabric you take advantage of our free sampling service to ensure that the fabric is the correct colour, and is suitable for your requirements.

Cutting charge is calculated as follows:

  • 2m or less of fabric returned - 50% cutting charge
  • 3m or more fabric returned - 25% cutting charge
  • All amounts will be calculated on the price paid for the fabrics at the time of order.

If you would like to go ahead with the return of your fabric you will need to use FedEx collection. The fee for the collection is £6.99. Please click on the link below to purchase a collection request from our website:

https://www.terrysfabrics.co.uk/products/fedex-collection

Alternatively, you can use a Courier of your own choice. Please remember to include the Returns Form available to print from the link below:

https://www.terrysfabrics.co.uk/pages/returns-portal

If you would like to proceed with the option above we will process your refund as soon as we receive the return and your refund will show in your account within 3-5 working days.