Rating 4.8/5
Rating 4.8/5We have over 30,000 customer reviews, with a company rating of 4.8 out of 5. To see our latest customer reviews, please visit our reviews page:
Simply add your item to cart to the value of £100 or more and you'll see free delivery automatically applied in cart.
Please note: This offer applies to Mainland UK delivery addresses. Scottish Highlands, Scottish Isles and other out of zone addresses are excluded from this offer and will attract a surcharge. See our Standard Delivery Charges for more information.
When you create an account you will receive free loyalty points, which can be redeemed immediately. You can also receive points by making a purchase, referring a friend, liking us on social media and reviewing our products.
Contact TerrysCurrently our customer service team is only taking phone calls relating to existing orders. To discuss an existing order, our phone number is provided by clicking here and logging into your account. For all other queries please submit a support ticket.
Visiting Terrys Fabrics websites with your browser settings adjusted to accept cookies tells us that you want to use Terrys Fabrics products and services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice and in privacy notice.
Please see our online guide for more information about cookies. You may wish to set your browser to notify you when you receive a new cookie or you may wish to disable cookies altogether, this guide will help you to modify the settings in your browser.
We may use technology to track the patterns of behaviour of visitors of this site, which can include using a "cookie" that is stored on your browser.
Please note that we have the ability to retain any data that you provide on this website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction by clicking submit/next. Such contact details and data may be used to contact you to enquire why you did not complete your registration/transaction and improve our online operations.
Upon payment of a fee and by written request, you are entitled to a copy of the personal data held about you by us, as provided for under the Data Protection Act.
You also have the right to require us to correct any inaccuracies in your information.
We reserve the right to amend our privacy policy/statement, and any amendment will be clearly published on our website.
We are Terry’s Textiles Limited. You can contact us by telephone, or by email by clicking here to contact us
We store personal information about you to provide our products and services to you and to promote our products and services to you.
We do this because it is necessary for us to do so to run our business.
The personal information we store is your name, postal address, email address, telephone and fax numbers. We keep this information for as long as we believe we need to in order to promote our products and services to you and in order to fulfil our contractual promises and guarantees to you.
We do not store credit card details. Our shopping platform Shopify does have options to store credit card information, but we do not have access to your credit card details, as these are stored by our partner Shopify.
Other than explained below, we will keep your personal information private and confidential. We will also keep your personal information secure and share it securely.
We share your personal information with our business partners which include (but are not limited to) Shopify, Feefo, Mailchimp, Loyalty Lion and our nominated carriers. Shopify provide our e-commerce platform. Feefo collect feedback from customers so that we can improve our service. Mailchimp provide our marketing and email services. Loyalty Lion manage our loyalty programme. Our carriers deliver our products to our customers.
Apart from this we do not normally share your personal information with anyone else
If you object to us handling your personal information in the way we have explained you can ask us free of charge to stop by clicking here.
We will comply with any reasonable request by you to erase or correct your personal information. We will provide a copy of you personal information to you on your request. To make any of these requests please click here. We may need to verify your identity before acting on your request but we will not charge you anything for exercising your rights.
You can see specific details of our cookies policy and the cookies we use on terrysfabrics.co.uk by clicking here.
In order to be able to offer you Klarna’s payment options, we will pass certain aspects of your personal information to Klarna, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.
facebook.com
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Purpose Used to store product views using the Facebook Pixel. This data is refered to and used on Facebook, to show more personalised shopping adverts of recently viewed items. Facebook records the products you have viewed. Facebook then use this data to show you shopping adverts of similar products on your Facebook account. |
google.com
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Purpose Google Analytics tracking for user based session data, used for internal analysis of site performance and potential on site conversion enhancements (such as A/B testing of new layouts/themes). These are also used to store product views within Google Adwords. This data is refered to and used on Google Shopping, to show more personalised shopping adverts of recently viewed items. Google records the products you have looked at on our site. When you make a search for similar products on Google’s website it will make suggestions to you based on what you have looked at on our website. |
bing.com
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Purpose Used to store product views and purchase history. This data is refered to within Bing shopping ads, to show more personalised shopping adverts of recently viewed items. Bing record what products you have looked at on our site and record what products you have bought. When you use Bing’s website this data is used in their advertisements which will show you products similar to those you have seen here. |
amazon.co.uk
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Purpose Used to store cart items and checkout options whlist user securely checkouts using Amazon Payments. These cart items and options are then available after a user has checked out on Amazon and returned back to our site. Amazon records items you have put in the shopping cart on our site. Amazon also record the options you have chosen when checking out and paying. These cart items and options are then available to you when you come back to our site. |
paypal.com
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Purpose Used to store cart items and checkout options whlist user securely checkouts using Paypal. These cart items and options are then available after a user has checked out using Paypal and returned back to our site. Paypal records items you have put in the shopping cart on our site. Paypal also record the options you have chosen when checking out and paying. These cart items and options are then available to you when you come back to our site. |
webmarked.net (smart wishlist)
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Purpose Used to store website preferences in relation to items added to a users wishlist. These are primarily used to increase page load time on product pages that include the add to wishlist icon. This cookie speeds up the page load time on our product pages where you have added those products to your wishlist on our website. |
episerver.com
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Purpose Used to store product views and purchase history. This data is refered to within our on page recommendations, which are present on the homepage, collection pages, product pages and within cart. This cookie records the products you have looked at on our website and what you have bought. This data is used on our Homepage, Collection pages, Product pages and Shopping Cart pages to recommend other pages on our website. |
shopify.com
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Purpose Used by a Shopify.com, our CMS (content management system) to store website preferences. These are refered to when a user re-visits the website to enhance their user expereince by improving page speed and load time. We use this cookie to record how you use our website. When you visit us again the pages you looked at most before will load more quickly. |
terrysfabrics.co.uk
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Purpose Used to store whether you have seen our cookie notification at the top of our website. By clicking/pressing OK or navigating to a new page you accept our cookie policy and as such the cookie notification will no longer appear. This records whether you have clicked on our cookie notification banner at the top of the pages on our website. If you have, you no longer see the banner. |
terrysfabrics.co.uk
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Purpose Used to enhance user experience of our on page popups and overlays. User behaviour is stored, so that these overlay banners only appear a certain amount of times per user. We use this cookie to record the way you have used our website. It controls how many times you are shown a pop-up or banner on our website. |
